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Q7: How can I get the samples?

A: Send inquiry to our sales or call us, we will offer the items you want with excellent service.

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Q8: What payment terms do your company accept?

A: 1)Domestic bank transfer 2)T/T; 3)Western Union or MoneyGram; 4)L/C; 5)PayPal.

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Q9: What’s your delivery terms?

A: FOB Shenzhen CIF and EXW.

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Q10: What about the lead time?

A: Sample needs 2-3 days, mass production time needs 1-2 weeks for order quantity more than.

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Q11: How to proceed an order for Hua Gao faucet?

A: Firstly let us know your requirements or application,send us an PO.

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Q12: What’s the Shipping method and delivery time?

A: We ship goods by UPS/DHL/FEDEX/TNT express which takes 3-5 days or by air cargo which takes about one week to arrive, or by sea which takes about one month to arrive, depending on your location.

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Q13: Do you accept OEM/ODM?

A: Yes, our company has a R&D team, we can develop new products as your requirement.

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Q14: What surface treatment do your faucets?

A: Normal there are Chrome Plating,Gold plate,Black plating,Brown antique Plating.

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Q15: Can your factory print our logo on the products?

A: Our factory can laser print customer’s logo on the faucet with the permission from the customers. Customer need to provide us a usage authorization letter to allow us to print the customer’s logo on the faucets.

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Q16: Is your factory able to design our own package and help us in market planning?

A: We are willing to help our customers to design their package box with their own logo.

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Q17: What’s the guarantee of faucet?

A: We have strict quality control and product testing. All our product process follows up ISO9001: income quality checking, in process quality checking, final product quality checking. We will show you these in our workshop during your visiting.

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Q18:How is your factory production capability?

 A: Hua Gao  has a Full production line including Gravity Casting Line, Machining Line, Polishing Line and Assembling line. We can manufacture products up to 80000 set per month.